The Toolkit

The goal of this Collaborative Change Framework is to outline and describe the key areas in which teams can make change in order to achieve trauma-informed integrated care for children and families exposed to trauma or chronic stress. This Collaborative Change Framework (CCF) was designed by a multi-disciplinary, inclusive group of experts and refined by the thirty teams that participated in the first round of Pediatric Integrated Care Collaboratives (2013-2016).

IMPROVING THE CAPACITY OF PRIMARY CARE TO SERVE CHILDREN AND FAMILIES EXPERIENCING TRAUMA AND CHRONIC STRESS

The Collaborative Change Framework is divided into six ELEMENTS. Although these elements are inter-related and inter-connected, for the purposes of the LC they have been separated into distinct areas as a way of organizing

implementation into manageable pieces. Some elements are relatively specific to trauma/chronic stress, but others could apply to all interactions in the primary care setting.

 

 

ELEMENTS

 are the overarching themes in the CCF

This Collaborative Change Framework is designed to help translate the six key elements into concrete and sustainable practice in everyday work. To support customization and honor the unique strengths and needs of each clinic, organization, agency, and community, teams are not limited to the strategies included here. Instead, possible strategies that you could consider testing or adapting in your own site are included as food for thought. Ideally, most of these strategies could be tested quickly as small tests of change (PDSAs). For each of the six elements, you will see the following formatting and terms:

 

Explore the Elements

GOALS

outline specific objectives for each ELEMENT

 The goal for anyone striving to achieve the overall mission of this work is to implement these objectives in ways that are appropriate for the individual providers, agencies, and

families being served. Thus, strategies for implementation will differ depending on your practice and the patient population. As you move through the toolkit, you’ll find a number of goals that have been identified under each of the six elements.

Each goal will be introduced with by a brief narrative explaining its importance, what it involves (the change concepts), and possible strategies that you could consider testing or adapting in your own site (PDSAs). Last, you’ll find questions to help you assess your progress toward achieving the overall goal.

CHANGE CONCEPTS

clarify the mechanisms through which GOALS are achieved

A change concept is an idea that has been found useful in transforming goals into specific strategies to achieve your goals. A team may desire to make their office environment trauma-informed but what exactly does that entail?

Change concepts are intended to stimulate reflection about the changes in office workflow and culture that would indicate a positive transformation towards becoming trauma-informed.

CHANGE STRATEGIES

test CHANGE CONCEPTS through small tests of change

For each change concept, there are many strategies that can be tested and ultimately implemented. We encourage you to use the strategies and small tests of change included in this toolkit as starting points: taking and adapting what might work for you, and adding to this list so that our collective work continues to grow. You may notice that many strategies cross over multiple element areas. We have tried to place them in the single “best fit” theme to minimize duplication, providing cross-references to other sections where possible. Of course, the distinctions are sometimes artificial, but conceptual clarity can feed real improvements in practice. Change strategies demonstrate

how you might consider testing and ultimately implementing change in your own daily work.

POSSIBLE METRICS

assess success of CHANGE STRATEGIES

Each team should identify data that are meaningful and tell a story of how changes in practices and policy are resulting in actual improvements for children, families, communities, and staff.

 

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Center for Mental Health Services in Pediatric Primary Care

Department of Health, Behavior, & Society, #707

P. (410) 955-1924

E. [email protected]

PICC is part of the National Child Traumatic Stress Network (NCTSN). The Substance Abuse and Mental Health Services Administration (SAMHSA), a US federal agency that is part of the Department of Health and Human Services, fund NCTSN and this project.

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